Canberra · AI & Automation for local business
DMP Automations builds AI receptionists and review engines for any business that lives on its phone — trades, salons, clinics, studios, hospitality and beyond. Missed calls become bookings. Happy customers become 5-star reviews. Automatically.
// No lock-in contracts. Set up in under a week. Built in Canberra.
ScrollThe system
You're on the tools, mid-cut, or driving between jobs. The phone rings out. Most callers don't leave a voicemail — they call the next business on Google. That job is gone before you even see the missed call.
A natural-sounding AI receptionist answers on your business's own number — 24/7, weekends, public holidays. It greets callers by your business name, asks the right questions, and captures the job details.
Name, number, address, what they need — booked straight into your calendar or job system, with a text summary sent to you the second the call ends. You wake up to booked work, not missed calls.
After the work's done, the system automatically texts the customer a Google review request. More reviews → higher on Google → more calls → all answered. The flywheel runs while you work.
About DMP
DMP Automations is a Canberra automation studio for local businesses that live and die by their phones.
Most agencies sell software and disappear. DMP works differently: every system is built, tested and monitored personally — from writing your AI receptionist's script in your business's voice, to checking the call logs each week.
The focus is deliberately narrow: trades, salons, barbers and local service businesses in Canberra. Not enterprise. Not overseas. Businesses where one missed call is a real job, and one Google review actually moves the needle.
Everything runs on the same stack used by much bigger operators — enterprise-grade voice AI, secure Australian phone numbers, and automations connected to the tools you already use. You just don't need an enterprise budget to get it.
Who it's for
Sole traders and small teams in Canberra & surrounds: plumbers, sparkies, landscapers, salons, barbers, mechanics, cleaners.
What it's not
No call centres offshore. No 12-month lock-ins. No "AI" that reads a robotic script. If it wouldn't pass with your customers, it doesn't ship.
The guarantee
Month-to-month. If the system isn't capturing calls and winning you work, cancel any time — and keep the setup work.
Why it works
No case studies needed — just your own average job value and last week's missed-call list. Illustrative numbers below; run yours.
If your average call-out is worth $500 and just 3 calls a week ring out while you're on the tools, that's 156 jobs a year walking to the next name on Google.
An $85 average appointment and 4 unanswered calls a week — mid-cut, after close, Sunday nights — quietly costs more than a full-time month of takings.
A $120 consult and 3 missed calls a week. New patients rarely leave voicemails — they book wherever a human (or something that sounds like one) picks up first.
// Every plan costs less per month than one of the jobs above. That's the whole pitch.
From signed to live in five days — you approve everything before a single customer hears it.
A 30-minute call: your services, hours, booking rules, and what the AI may never say.
Your receptionist is written in your business's voice. You read every word first.
Wired to your number and calendar. SMS summaries pointed at your phone.
Twelve test scenarios, from price-shoppers to bad lines. You test-call it yourself.
Switched on. Weekly call-log reviews from day one — by a human, in Canberra.
Pricing
Every plan is set up personally, tested on real calls before go-live, and monitored weekly. Setup covers the build; the monthly covers everything else.
For businesses that want to climb Google first
+ $250 one-off setup
Most popular
For businesses losing jobs to unanswered calls
+ $500 one-off setup
For businesses ready to grow on autopilot
+ $750 one-off setup
All prices AUD. Month-to-month — cancel anytime with 14 days' notice. Pay by card or bank direct debit at checkout; setup fee + first month are billed together, then just the monthly. Call minutes fair-use: typical small businesses never hit the cap.
Questions
It sounds natural, but it never pretends to be a person — if someone asks, it's upfront. Callers care that they got helped at 9pm, not who helped them. You'll hear it yourself on the demo line before anything goes live.
It's built to know its limits. Complex calls get the caller's details captured and flagged urgent to your phone immediately. It never guesses prices, never promises timeframes you haven't approved, and never quotes work.
No. Your existing number stays. Calls simply divert to the AI when you don't answer, after hours, or whenever you choose. Turn it off any time from your phone.
Under a week. Day 1–2: intake and script writing. Day 3–4: build and internal testing. Day 5: you test-call it yourself and approve. Then it goes live.
Calls run on Australian numbers with enterprise-grade voice infrastructure. Call data belongs to your business, is never sold, and is deleted on request in line with Australian privacy requirements.
No. Month-to-month, cancel with 14 days' notice. The setup fee covers the build work either way — so there's no reason to hold anyone hostage.
Hear it for yourself
The fastest way to get it: ring the demo line and talk to Millie — DMP's own AI receptionist. Ask her anything a customer would ask you. Try to trip her up. Then let's talk about your business.